Admin can perform the following tasks on the Sales Orders page:

• Fetch Walmart CA Orders
• Update Shipment Data
• Synchronize Walmart CA Orders
• Update Order Status
• Fetch Acknowledged Order
• Refund

To manage the sales orders

1. Go to the Walmart Canada Marketplace Integration App.
2. On the top navigation bar, click the Order menu.
   The menu appears as shown in the following figure:
   
    
3. Click Sales Order.
4. The Walmart Canada Order Details page appears.

    

5. To fetch the new orders from Walmart.ca, click the Fetch Walmart Orders button.
   
   The new orders if available are fetched from Walmart.ca and are listed on the page and a success message appears. If the new order is not created on Walmart.ca, then the relevant message appears on the page. 
6. To update the shipment information of the order on Walmart.ca, click the  Update Shipment Data button.
   
   The shipment information is updated successfully and a success message appears on the page. If there is no order ready to ship, then the relevant message appears on the page 
7. To synchronize all orders, click the Synchronize Walmart Orders button.
   The orders are synchronized and a success message appears. 
8. To update the status of the Walmart CA orders in the app, click the Update Order Status button
   
9. The current statuses of the orders are updated and listed in the STATUS column
   
10. To fetch acknowledged orders, click Fetch Acknowledged Order.
11. The acknowledged orders if available are fetched from Walmart CA and are listed on the page.
    
12. To view the current order details, do the following steps:
    
    a) Scroll down to the required sales order.
    b) In the respective row of the sales order, click the View  icon.
    c) The page appears as shown in the following figure:

    d) All the details of the current order appear on this page.

    e) Click the Close button.

To create a refund

1. Go to the Walmart Canada Marketplace Integration App.
2. On the top navigation bar, click the Order menu.
3. The menu appears as shown in the following figure:

    

4. Click Sales Order.
5. The Walmart Order Details page appears.

    

6. Scroll down to the required sales order.
7. In the respective row of the sales order, click the Refund   icon.
8. The page appears as shown in the following figure:

    

9. Select the check-box associated with the Item Price or any other line item listed.
10. In the Refund Comments box, enter the required comments.
11. In the Refund Reason list, select the required reason to refund.
12. Click the Refund button.
13. The order is refunded and a success message appears.