search_box

Returns

The return section of the TikTok Shop Integration app shares a complete view of orders returned to the seller, their status, and all related information to product return. 

Sync Return: The “Sync Return,” option helps you fetch any new product return and it is shown in the app. 

All: All the returns for the orders that buyers place on TikTok are fetched to the app and created under this tab.

After applying: A return order shows up under this tab when the merchant accepts the return for the product from the app, and the status of the same will be updated on TikTok Shop.

After-sale reject status: A return order shows up under this tab when the merchant rejects the return for the product from the app, and the status of the same will be updated on TikTok Shop.

Yes No Suggest edit
Suggest Edit