1. Overview of the App
  2. Registration & Sign In on app
    1. How to Register on app?
    2. How to Sign in on App?
    3. How to Reset Forgotten Password on app?
  3. Onboarding Process
    1. Authenticate your Salesforce Commerce Account Details on app
      1. How to get Account Manager Client ID from Salesforce Commerce?
      2. How to get Account Manager Secret Key from Salesforce Commerce?
      3. How to get Sub Domain URL from Salesforce Commerce?
      4. How to configure API Client?
      5. How to get Short Code, Organization ID, and Site ID from Salesforce Business Manager
      6. Business Manager User ID and Business Manager User Password
      7. Complete Onboarding Step 1: Verify your credentials on app
    2. Connect Facebook Account with the app
      1. Onboarding to Facebook Business Extension
        1. Connect Meta Business Manager Account
          1. How to Create a New Meta Business Manager Account
        2. Connect Facebook Page
          1. How to create a new Facebook Page
        3. Connect to Instagram Shopping
        4. Connect Meta Ad Account
          1. How to create a new Ads Account
        5. Connect Meta Pixel
          1. How to create a new pixel
        6. Allow Permission to CedCommerce
      2. Connect Meta Product Catalog
    3. Configure Category and Attribute Mapping on app
  4. Dashboard
  5. Profile Tab
    1. How to Create a Profile?
    2. How to Upload Product Profile-wise?
  6. Products Tab
  7. Orders Tab
    1. How to sync orders from Meta Commerce Platforms to Salesforce Store?
    2. What are the different order statuses?
    3. How to search for orders?
    4. What are the order fields?
    5. What are the additional fields?
    6. How to fetch orders?
    7. What is displayed under Order Details?
    8. How to map skipped orders?
    9. How to manage pending orders?
  8. Configurations Tab
    1. General Settings
    2. Facebook Settings
    3. Salesforce Settings
    4. Account Connection
  9. Activities Tab
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How to manage pending orders?

 

The pending orders are those that need to be fulfilled from your end i.e. from the merchant side. Also, the product ordered is available both on Salesforce Store as well as the app.

 

 

For such types of orders, the app automatically acknowledges the order from Meta Commerce Platforms and creates it on Salesforce Store.

 

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