1. Overview
  2. Let’s Get Started
  3. TikTok Magento Installation Steps
  4. TikTok Setup Wizard
  5. TikTok Accounts
    1. Add a New Account
    2. Edit Existing Account
    3. Fetch Onboarding Data
    4. Description of Fields in TikTok Account
  6. TikTok Policies
    1. Edit Existing Policies
    2. Delete The Policies
    3. Add A New Policy
    4. Description of Fields in TikTok Policies
  7. TikTok Attributes
    1. Attributes Mapping
    2. Assign Attributes
    3. Delete An Attribute
    4. Refetch Attributes
    5. Description of Fields in TikTok Attributes
  8. TikTok Listing Templates
    1. Delete Template
    2. Update Policy For Template
    3. Edit The Listing Template
    4. Add Templates
    5. Change Status
    6. Description of Fields in TikTok Listing Templates
  9. TikTok Products
    1. Product Validate
    2. Product Upload
    3. Change Product Status
    4. Inventory Price Sync
    5. Marketplace Status Sync
    6. Description of Fields in TikTok Products
  10. TikTok Orders
    1. View The Order details
    2. Import The Orders
    3. Reject The Order
    4. Ship The Order
    5. Sync Status Of The Order
    6. Create Magento Sales Order
    7. Description of Fields in TikTok Orders
  11. TikTok Return or Refund
    1. Accept Return or Refund
    2. Reject Return or Refund
    3. Import Orders
  12. Queue Process
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Add A New Policy

Step 1: Navigate to the Add Policy button at the top on the right side (TikTok Policy ->Add Policy).

Step 2: Click on the arrow icon, it will display a list of policy types. Select the type of policy you would like to add (here we are selecting inventory policy). It will redirect you to the New Policy page. 

Step 3: Enter the values in the below fields

  • Title – Add name of the policy that you would like to use for internal identification.
  • Default Quantity – Here you have to mention the default product quantity that you want to appear on the TikTok marketplace if no product is available on your Magento store.
  • Threshold Buffer – Input here the product quantity that you would like to keep exclusively for your Magento store.  

For Example, If you have 18 products but you want 13 products only to get uploaded on the marketplace then value to be put in Threshold Buffer is 5.

  • Set Inventory on Basis of Threshold – Select this feature to yes and it will display the product as ‘Out of Stock’ on the marketplace as soon the threshold quantity is reached.

It is a very useful feature in terms of avoiding overselling. As a result, it saves you from facing angry customers.

  • Use MSI – It allows you to choose the warehouse location and set the quantity of the salable inventory.

Finally, choose Save&Duplicate or Save&Close option click on the Add Policy button.

 

If we choose a different policy then fields to be updated will be different in every case.  

 

Fields in Synchronisation Policy

  • Title – This section allows you to update the name of the policy for your personal identification.
  • Product Upload – Choose the product status to automatically upload the products on the TikTok Shop.
  • Product Update – Choose the product status to automatically update the products on the TikTok Shop.
  • Inventory/Price Sync –Choose the product status to sync Inventory/Price automatically on TikTok Shop.
  •  Product Assign – Choose the product status to assign products automatically in the Listing Template based on query condition. 
  • Only Specific Attributes Syncing – Select the attributes which upon changing needs to be auto updated on the TikTok Shop.

 

Fields in Order Policy

  • Title – This section allows you to update the name of the policy for your personal identification.
  • Create Order In Magneto – it is meant to be used while creating marketplace order in Magento.
  • Create Order When – Choose the condition when you want an order to be created.
  • Alternate Sku Attribute – Select the Attribute which contains Marketplace SKU.
  • Allow Order Notification – It will notify you once an order is created in the Magento store.
  • Order Id Prefix – It is used to differentiate Marketplace Orders in Magento Sales Orders.
  • Invoice Creation – To create invoice for Magento sales order.
  • Shipment Creation – For Auto order shipment on TikTok Shop once Shipped in Magento.
  • Carrier Mapping –  To map the Magento shipment method with TikTok Shop shipping method.
  • Customer – The customer used for sales order.
  • Add Order Status – To map the TikTok Shop order status with Magento order status.

 

Fields in Pricing Policy

  • Title – This section allows you to update the name of the policy for your personal identification.
  • Price Attribute – Choose a custom attribute that contains marketplace price.
  • Price Change By – Choose the criterion to change price when uploading product on the TikTok Shop.
  •  Currency Conversion Rate – The currency conversion rates respect your base currency.

 

Fields in Image Policy

  • Title – This section allows you to update the name of the policy for your personal identification.
  • Main Image – Here choose the attribute that you want to contain product image
  • Default Image URL – You have two options to choose from to upload product images (in JPG or PNG). You can choose to insert an image (max 2MB ) from your system or from the gallery of your Magento store.
  • Gallery Images – Here you can mention maximum gallery images to be uploaded on the TikTok marketplace. 
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