1. Overview
  2. Admin Panel Functionalities
    1. Settings
      1. Shipping Settings
    2. Transactions
      1. All Payment Requests
      2. Transactions Settings
    3. Manage Store Locations
    4. Manage Delivery App
      1. Assign Order to Driver
      2. Assigned Driver
      3. Orders Rejected by Drivers
      4. Manage Order Feedback
    5. Manage Reject Item
    6. Admin-Driver Chat Settings
  3. Delivery Boy App
    1. Home Screen
    2. Side Drawer
    3. Admin - Driver Chat & Profile Page
    4. Payment Request
  4. Admin Interface in App
    1. Manage Drivers
    2. ADMIN - DRIVER Chat
  5. Support
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Manage Order Feedback

By navigating to Delivery App > Manage order Feedback on the Admin panel, the orders for which feedback has been submitted will be listed. Admin can filter the records by Delivery Time, Driver Name and Shipment ID, etc. Admin can delete the records by selecting them & records can be exported in the CSV.

 

Admin can check the feedback order-wise. Admin needs to click on the “View” button to check the details. The following details will be displayed:

  • Driver username: The username of the driver that delivered the order
  • Order ID: The Order ID of the particular order is visible here
  • Comment: Comments related to the order can be mentioned here
  • Image: This is the customer’s e-signature
  • Delivered Item Image: Uploaded delivered items’ images.
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