To manage Bol returns
- Go to the Prestashop admin panel.
- In the left navigation panel, place the cursor on Bol Integration and the section expands as:
- Click on Manage Returns
The tab appears as shown in the figure:
- In this section, you can see the following things:
- In the ID, you can the serial ID
- In the Return ID, you can the product return ID.
- In the RMA ID, you can see the RMA ID.
- In the Order ID, you can see the order ID,
- In the EAN, you can see the EAN of the products.
- In the Quantity, you can see the quantity of the products.
- In the Registration Date, you can see the registration date.
- In the Return Reason with comments, you can see the comments get on returns.
- In the Fulfillment, you can see from which warehouse you can fulfill the return.
- In the track and Trace, you can trace and track the orders.
- In the Account, you can see the bol accounts.
- You can also Fetch returns as well as create your return orders also, by clicking on the top right corner buttons. Fetch Returns and Create Return buttons.