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Order Section of the App

The section is dedicated to syncing orders received on the marketplace. You also get to view the order status (Unfulfilled/Fulfilled/Failed/Canceled) for all the orders that we placed on the marketplace.

Filter and find a specific order

  • Go to the Order section from the navigation bar.
  • Now, find the filter option available in the right corner of the page and click on it.
  • A dialogue box appears that lets you select the filter you wish to apply to find the required result. The options available to you for filtering orders include:
    • Email
    • Order
    • Supplier
    • Created at
    • Quantity
    • Source
    • Imported at Date
    • Status

Customize the rating grid for a personalized view

  • Go to the Order section on the navigation bar.
  • Find the Customize grid button available in the right corner of the page, next to the filter option.
  • Select the options you wish to view on the product grid by ticking the checkboxes for respective attributes. Below you can find the different details to enable/disable from appearing on the product grid.
    • Order ID
    • Created At
    • Source
    • Customer
    • Supplier
    • Amount
    • Status
    • Actions

How to View Order details and Fulfill shipment?

  • Go to the Orders section from the navigation bar.
  • Use the filters to search for the order that you wish to view.
  • Click on the View button available adjacent to each order delta on the left side of the page. The page displays all the details related to the order including,
    • Customer Account details
    • Shipping address
    • Billing address
    • Customer Account
    • Ordered Items
    • Order Totals.
  • To ship the order from the admin panel click on the Ship button available in the top right corner of the panel.
  • Enter the required details like the number of items to ship.
  • Next, select the carrier name & tracking information and confirm fulfillment.

Viewing Shipment Details

  • Go to the Orders section from the navigation bar.
  • Use the filters to search for the order that you wish to view.
  • Click on the View button available adjacent to each order delta on the left side of the page.
  • Now, click on the Shipment tab.
  • You can view the complete payment information and shipment details at the bottom of the page along with the order details.
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