1. Overview
  2. Sears Magento Integration Extension Installation
  3. Sears Configuration Settings
  4. Manage Sears Profiles
    1. Add New Profile
    2. Edit Existing Profile
    3. Delete the Profile
    4. Submit Actions from the Sears Profile Listing Page
  5. Manage Profile Products
    1. View and Edit the Product Information
    2. Upload Single Product
    3. View Error Log
    4. Submit Certain Actions on the Selected Products
  6. Manage Sears Orders
    1. View Sears Orders
    2. View Failed Orders
  7. Manage Feeds
    1. View Feeds
    2. View Log
  8. Manage Sears Cron
    1. Sears Cron Details
    2. Cron Status
  9. Knowledge Base
    1. View Sears Categories
    2. View Sears Attributes
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View Sears Orders

The user can fetch and view all the order details fetched from Sears. Also, later on, can proceed further for shipment.

To view Sears Orders

  1. Go to Magento Admin Panel.
  2. On the Sears menu, point to Manage Orders, and then click View Sears Orders.
    The Sears Orders Details page appears as shown in the following figure:
    SearsOrdersDetails
  3. Click the Fetch Latest Sears Orders button.
    If the order is imported successfully then, a new record is found in the Sears Order Details table as shown in the above figure.
    NotesNote:

    • Orders are automatically imported through CRON in every 10 minutes.
    • Whenever the latest orders are imported from Sears, a Notification appears in the notification area of the Admin panel for those orders and they are Auto-Acknowledged as soon as they are imported in the Magento admin panel.
    • As per Sears’s Policy, orders should be acknowledged within 60 minutes.
    • If no Order is imported, then check the Failed order log on the Failed Sears Orders Import Log
    • Order are auto rejected on Sears in the following conditions:
      • When Sears Product SKU does not exist in Magento.
      • When Product is Out of Stock in Magento.
      • When a product is disabled in Magento.

To submit the shipment for the selected order

  1. Go to Magento Admin panel.
  2. On the Sears menu, point to  Sears Orders, and then click View Sears Orders.
    The Sears Orders Details page appears as shown in the following figure:
    SearsOrdersDetails
  3. In the Magento Order# column, click the link associated with the required order.
    The page appears as shown in the following figure:
    OrderDetails_1
  4. In the left navigation menu, click Ship By  Sears.
    The page appears as shown in the following figure:
    OrderDetails_2
    Note    : Orders imported from Sears uses Payment Method depending on the System Configuration Settings of Sears extension.
  5. Under Shipment Info, enter the corresponding values in the following fields:
    1. In the Shipping carrier used list, select the required option.
    2. In the Shipping Method list, select the required option.
    3. In the Tracking Number box, enter the tracking number of the package
    4. In the Ship Date box, enter the date of shipment.
  6. Under Shipment Items, enter the corresponding values in the following fields:
    1. In the Quantity to Ship box, enter a value.
      The number of a quantity that the user can ship. The value cannot be greater than the Qty Available for Ship value.
    2. In the Quantity Cancelled box, enter a value.
      The number of a quantity that the user wants to reject. The value cannot be greater than the Qty Available for Ship value. The success message appears if the order is shipped successfully.
  7. Click the Submit Shipment button.
    Notes :

    1. Order Shipment is sent to Sears.
    2. Order Invoice and Shipment is created automatically in Magento.
    3. Order Status changes to Complete on Sears.
    4. The status of order changes to Completed on Magento.
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