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View Failed Imported Orders

The users can view the list of failed Walmart orders on the Failed Orders Grid page.

In the following conditions, Orders are not imported from Walmart:

  • If any product in the Walmart Order is Out of Stock in the Magento store.
  • If any product in the Walmart Order is disabled in the Magento store.
  • If any Product does not exist in Magento or is deleted from the Magneto 2 store after uploading on Walmart.
  • If the selected Payment Method in Walmart System Configuration Setting is not available in the Magento store.

To view, Walmart failed orders

  1. Go to the Magento Store Admin panel.
  2. On the left navigation bar click the WALMART INTEGRATION menu.
    The menu appears as shown in the following figure:
  3. Click Orders.
    The Failed Orders Grid page appears as shown in the following figure:

    This page displays the failed orders with the order id and the reason for the failure.
  4. To view the reason for the failure of an order, click on Failed.

    A pop up will appear displaying the error:
  5. To delete all the failed Orders list, click the Delete Orders button.
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