1. Facebook & Instagram Shopping - Overview
    1. How Does the App Work?
    2. Facebook & Instagram Shopping Requirements
    3. Permission and Page Roles Requirements
    4. Installation of Facebook & Instagram Shopping
  2. App Configuration to Facebook and Instagram
    1. Step 1: Connect the App with the Facebook Account
    2. Step 2: Select your Facebook Product Catalog
    3. Step 3: Warehouse Mapping and Category Mapping
    4. Step 4: Attribute Mapping
  3. Introduction to Facebook Business Extension (FBE)
    1. Onboarding to Facebook Business Extension (FBE)
      1. Connect Facebook account with CedCommerce
      2. Connect CedCommerce to Facebook
      3. Confirm Settings for CedCommerce
        1. Connect the Business Manager account
          1. How to create a new Business Manager account
        2. Connect the Facebook Page
          1. How to connect a new Facebook Page
        3. Connect the Facebook product catalog with the app
          1. How to create a new Facebook product catalog
        4. Select an ad account to connect with the website
        5. Select the Facebook pixel to connect with the website.
      4. Connect to Instagram Shopping
      5. Allow Permissions to CedCommerce
  4. Dashboard of the App
    1. Dashboard Tab of the App
    2. Profile Tab
      1. How to Create a Profile?
    3. Manage Products Tab
      1. How to Upload Products in Bulk?
      2. How to Upload Products Based on Profile?
      3. How to Upload Selective Products?
      4. Adding Supplementary Feeds
        1. What is Supplementary Feed?
        2. Steps to Add a Supplementary Feed
          1. How to Update Products in Bulk
    4. Order Tab
      1. How to map skipped orders
      2. How to manage directly on Facebook
      3. How to manage orders directly from app
      4. The order says unable to reserve inventory
      5. How to manage pending orders
    5. Configuration Tab
      1. Manage your General Setting
        1. Attribute Mapping
      2. Manage your Facebook Shop Setting
        1. Manage Products- Options
      3. Manage your Account Setting
    6. Activities Tab
  5. Facebook Ads
    1. Ads analytics
    2. Facebook Campaign
      1. How to create a campaign
        1. Create a Prospective (Audience Building) campaign
        2. Create a Retargeting Campaign
      2. How to activate your campaign
    3. Set up an Ad set
      1. How to activate your ad set
    4. Ads
      1. How to activate your ad level
  6. Frequently Asked Questions with Answers

Facebook & Instagram Shopping Requirements

eCommerce retailers like you can list their product offerings on Facebook Shops, Page Shop and Instagram Shopping. The Checkout on Facebook and Instagram lets people complete purchases from your business without leaving the platform.

You can offer a checkout to your customers when you connect a catalog of your products in Commerce Manager.

To set-up the commerce manager and enable listing your products on Facebook Marketplace, you need to fulfill the following requirements:

  • A federal tax identification number that matches your legal name
  • A state tax registration number for every state where you do business
  • Your bank account info to get your payouts (currently the US only)
  • Your physical business address and email address
  • The category that best describes your business, your business type, and name
  • A business representative name, SSN and DOB
  • Your delivery options, return policy, and customer service email address (shipping within 3 days)

Besides, to sell on Instagram Shopping, you need to follow some additional requirements-

  • You must have an Instagram business profile.
  • Instagram business accounts must be connected to the Facebook Page.
  • The business must be located in the supported market.
  • Your business must own a website on which you intend to sell

*Note: Along with the above requirements, you should comply with the Commerce Product Merchant Agreement and the Commerce Policies that explains the terms and policies for putting forth your shop on Facebook Marketplace and Instagram Shopping.

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