1. Facebook & Instagram Shopping - Overview
    1. How Does the App Work?
    2. Facebook & Instagram Shopping Requirements
    3. Permission and Page Roles Requirements
    4. Installation of Facebook & Instagram Shopping
  2. App Configuration to Facebook and Instagram
    1. Connect the App with the Facebook Account
    2. Configure Warehouse Mapping and Category Mapping
    3. Attribute Mapping
  3. Introduction to Facebook Business Extension (FBE)
    1. Onboarding to Facebook Business Extension (FBE)
      1. Connect Facebook account with CedCommerce
      2. Connect CedCommerce to Facebook
      3. Confirm Settings for CedCommerce
        1. Connect the Business Manager account
          1. How to create a new Business Manager account
        2. Connect the Facebook Page
          1. How to connect a new Facebook Page
        3. Connect the Facebook product catalog with the app
          1. How to create a new Facebook product catalog
        4. Select an ad account to connect with the website
        5. Select the Facebook pixel to connect with the website.
      4. Connect to Instagram Shopping
      5. Allow Permissions to CedCommerce
  4. Dashboard of the App
    1. Dashboard Tab of the App
    2. Profile Tab
      1. How to Create a Profile?
    3. Product Tab
      1. How to Upload Products in Bulk?
      2. How to Upload Products Based on Profile?
      3. How to Upload Selective Products?
    4. Order Tab
      1. How to map skipped orders
      2. How to manage directly on Facebook
      3. How to manage orders directly from app
      4. The order says unable to reserve inventory
      5. How to manage pending orders
    5. Configuration Tab
      1. Manage your General Setting
        1. Attribute Mapping
      2. Manage your Facebook Shop Setting
        1. Manage Products- Options
      3. Manage your Account Setting
    6. Activities Tab
  5. Frequently Asked Questions with Answers
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Configure Warehouse Mapping and Category Mapping

The app lets you configure the default settings for Facebook Shops and Instagram Shopping so that the app automatically maps with your available Shopify store products and the warehouse location.

Category Mapping

This process helps you select the product category and map the location of the store with the Facebook Business Page.

  1. In the next window, select the “Product Category” from the drop-down menu.
  2. A Sub-category can also be assigned under the major category tab. Select the applicable sub-category from the drop-down menu.

 

Location Mapping

For the page you selected, you can map it with your Shopify location

  1. To do so, tick-mark the location you want to map to manage your inventory from it.
  2. Click on the “Proceed” button to save the default mapping information.

 

Note: Make sure that you have mapped the correct warehouse location for the Facebook Shops and Instagram Shopping, otherwise the uploaded inventories will defer and so orders will not be placed. If you miss-matched the location or changed the warehouse location, you will have to map the location again with the new one before proceeding.

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