1. Overview
  2. How To Install the Wish Marketplace Integration App
  3. Wish Configuration Setup
    1. Step 1: Connect With Wish
    2. Step 2: Import Products
  4. Product Section
    1. Upload Product
      1. Upload Product On Wish
      2. Disable Products On Wish
      3. Enable Product On Wish
      4. Sync With BigCommerce
      5. Update Shipping On Wish
      6. Update Inventory On Wish
      7. Update Status From Wish
      8. Update Price On Wish
      9. Delete Product From Wish
      10. Tag Brands In Your Products
      11. Sync Modifier
      12. Sync Products With BigCommerce
      13. Filter Product Options
      14. More Actions
    2. Shipping Template
    3. Product Settings
    4. Wish Feed
    5. Import Products
  5. Wish Products
    1. Manage Wish Products
    2. Enroll Wish Returns
  6. Manage Ads
    1. List Campaigns
    2. Create Campaign
  7. CSV Actions
    1. CSV Product Upload
    2. CSV Product Update
  8. Order Section
    1. Sales Order
    2. Failed Orders
  9. Tickets
  10. Infractions
  11. Penalty
  12. Settings
    1. Manage Wish Attributes
    2. Manage Wish Warehouse(s)
    3. Verify Currency
    4. Product Configuration
    5. Order Configuration
    6. Email Subscription
    7. API Configuration
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Failed Orders

The BigCommerce store owner can view the list of failed Wish orders over here. Orders are not imported from Wish and shown in the Failed Order section due to the following reasons:

  • Whenever a seller receives an order for a particular product that is Out of Stock in the BigCommerce store.
  • Or, when the Product SKU does not exist in the BigCommerce store or the product SKU is different on Wish and BigCommerce store in that case orders will not fetch.

Each failed order is listed with Wish Order ID, the reason why it was failed, order date, and actions.

To view the details of the failed order, do the following steps:

  • Scroll down to the required failed order.
  • In the respective row of the failed order, click the order. All the details of the current order appear on this page.
  • Click the Back button.
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